Frequently Asked Questions
General
What products do you sell?
We specialize in women’s ethnic wear including salwar suits, kurtis, co-ord sets, Pakistani suits, and more.
Are your products ready to ship or made-to-order?
Most items are ready to ship unless mentioned otherwise. Estimated shipping time is provided on each product page.
How do I know what size to order?
Each product page includes a detailed size chart. If you're unsure, contact our support team for guidance.
Can I change or cancel my order?
Orders can only be modified or canceled within 12 hours of placement. Please contact us as soon as possible.
Shipping & Delivery
How long does delivery take?
Delivery typically takes 3–7 business days based on your location.
Do you offer free shipping?
Yes, we offer free shipping on orders above ₹999. Standard shipping charges apply to smaller orders.
Do you deliver to all locations in India?
Yes, we deliver across India. COD availability may vary by pin code.
How can I track my order?
Once shipped, you will receive a tracking link via SMS or email to follow your order status.
Payments
What payment methods do you accept?
We accept UPI, debit/credit cards, net banking, and Cash on Delivery (COD).
Is it safe to shop on your website?
Absolutely! We use secure payment gateways to ensure your information is protected.
Is there an extra charge for Cash on Delivery?
Yes, a small service fee may apply for COD orders.
Returns & Refunds
What is your return policy?
We offer a 7-day return window from the date of delivery. Items must be unused and in original packaging.
How do I request a return or refund?
Contact us via WhatsApp or email with your order ID and a short unboxing video to verify the issue
When will I receive my refund?
Once we receive and inspect the returned item, your refund will be processed within 5–7 business days.